There is no denying that today’s marketplace is fiercely competitive. Despite all the tools, techniques, and technologies we have, it is still genuinely difficult to locate and entice prospects to bec... Read More..

The tiles in my shower were starting to fall off the wall. After further inspection, it was apparent there was no concrete board behind the tiles – just traditional drywall. Talk about a moisture disa... Read More..

Over this past weekend, I had a discussion with a friend who was dealing with the situation of a vocal unhappy customer. The customer had taken to the internet to voice his unhappiness. He posted his ... Read More..